Cancel coverage
Returned device
If you're not happy with device protection, you can discontinue your device's enrollment at any time:
- On the Google Fi website, go to Your plan.
- Select the device that you would like to discontinue enrollment for.
- Under "Device protection," select Discontinue. On the next screen, select Discontinue again.
- If you're part of a Google Fi group plan, only the group plan owner or device protection account holder can request cancellation of coverage.
- You’ll receive a refund and/or credit, if any, of the applicable premium within the time frame required by law.
- This is a monthly renewable plan that must be paid on a monthly basis, or coverage will be canceled for nonpayment.
- We will not cancel coverage for nonpayment without providing you with the opportunity to pay within the applicable notice period.
- Keep in mind that once you cancel Device Protection, you won't be able to enroll again for the same device.
If you return your device to Google Fi within 15 days of buying it, we'll automatically discontinue enrollment in device protection and refund you the full amount.
About our device protection provider
We’ve partnered with Assurant to offer device protection. When you enroll a device in device protection, Assurant receives information about your device, your email address, and your service address.
For provider information and a complete list of benefits, exclusions, limits, service fees and deductibles, refer to the Google Fi device protection brochure and sample terms and conditions.