If you've divided your form into different pages by adding page breaks, you can specify which users see which pages depending on their answers to questions in your form — sort of like a “Choose Your Own Adventure” story. For example, you can send users who answer “Yes” to a question to page three of your form while sending users who answer “No” to page four.
Here’s how to send users to a specific page based on their answer to a certain question:
- Create a form.
- From the Insert menu, select Multiple Choice. (Note: Only multiple choice questions can be used to direct respondents to specific pages. No other question type can.)
- Check the box labeled Go to page based on answer.
- Next to your answers for this question, you'll see drop-down menus which allow you to direct respondents to specific pages in your form depending on their answers. (Note: If you have more than one multiple choice question with the “Go to page based on answer” box checked on a page, the form respondent will be routed to the page indicated for the last answered question. Otherwise, two “Go to page based on answer” questions might contradict one another. You can also choose to send respondents to the confirmation page based on an answer by selecting Submit form from the drop-down menu.)
Here’s how to send users from one page to another specific page:
Suppose you’ve sent some respondents to page three in your form and you’d like them to see page five, and not page four, next.
- Create a form.
- Divide your form into pages by adding page breaks. From the Insert menu, select Page Break.
- If you’d like, you can name your page break and add a description. This might help you remember where you’re directing respondents, and it may also help respondents understand the structure of your form.
- At the end of each page in your form, you’ll see a dropdown menu with options for where to send respondents next. By default, it’s set to “Continue to next page,” but you can change it to send respondents to a specific page in your form or to the form’s confirmation page. (Note: If a page has a "Go to page based on answer" multiple choice question on it, the respondent's answer to that question will override any page navigation settings you’ve chosen.)