Before you can add users to Google Maps Coordinate, you must create Google accounts for them. Your users will use their Google account user name and password to sign in to Coordinate—either the web console or the mobile app.
To create Google accounts, you'll use your Admin console. You can create Google accounts individually or in bulk, using different methods. Learn more about adding user accounts
If you also use Google Apps or another Google service for which you manage users in your Admin console, you'll need to assign Coordinate licenses to users after you add them. Learn more
The following is important information to be aware of when creating accounts for Coordinate users.
Specifying user names for accounts
If you’re not
using Google Apps
, make sure you create users with the same email addresses (user names) they use for your organization’s email. For example, if a user has the email address firstname.lastname@example.org, specify email@example.com as the email address (user name) for the user’s Google account. Matching email addresses ensures that users can receive auto generated email from Coordinate.
If you signed up for Coordinate with a different domain name
than you use for your organization’s email, you might be able to set up email domain forwarding with your domain registrar. This option redirects email from one domain to another—for example, email sent to firstname.lastname@example.org is delivered to email@example.com.
If you can't use email domain forwarding, you can provide users with a link to the instructions for signing in to the web console or installing the mobile app, depending on their role: How to sign in to the web console
and How to install the mobile app
Specifying passwords for accounts
When you create a new Google account for a user, you can choose to use the auto generated password or specify a password. In either case, you’ll likely want users to change their passwords after they first sign in—in fact, you can require a password change when creating an account.
Note: Users can only change their Google account passwords by signing in to their accounts from a web browser. Therefore, if you’re not using Google Apps and want mobile workers to change their passwords, they’ll need to sign in to their Google accounts for the first time from a web browser, not the mobile app.
Providing account information to users
When creating a user account, you can choose to send the user name, password, and sign-in URL to the user in an email message, or print the information for the user.
Tip: To help mobile workers get started with Coordinate, conduct "live help" sessions in which you show them how to sign in to their Google accounts, change their passwords, and install the mobile app.
How Google accounts and Coordinate accounts are linked
When you add users to Google Maps Coordinate, their Coordinate accounts are linked to their Google accounts. For example, if you change a user’s first or last name in his or her Google account, that change appears in Coordinate as well. Also, if you delete a user’s Google account, the user is automatically deleted from Coordinate.
Possible conflicting accounts
If you just signed up for your organization’s Google account, it’s possible that some users will have personal Google accounts that conflict with the new Google account you create for them. A conflicting account can occur if a user previously signed up for a Google account (such as Gmail, Google+, or Picasa Web Albums) using the email address he or she uses for your organization’s email. If this happens, the user will they will be prompted to rename their Google Accounts upon next sign-in. Learn more