If you're experiencing mobile broadband activation and connection issues, please call your mobile carrier or visit their website listed below. Your carrier's retail stores most likely won't be able to provide support for Chromebooks.
- Verizon Wireless (U.S.): Call customer support at 1-800-786-8419. To make sure that you reach the appropriate support team, press # on your phone and select option 2.
- Sprint (U.S. Enterprise users only): Customer support website
- Three (U.K.): Customer support website
Tip: You may also want to try using the Internet connection troubleshooter to quickly diagnose your issue.
Note: Mobile network access is currently only available for 3G-enabled Chromebooks and will not work on Wi-Fi only Chromebooks or Chromeboxes.