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Google Apps

Mobile for Enterprise Users

Google Sync for Windows Phone

Set up Google Sync with your Windows Phone

Next: Set Up Multiple Calendars with Windows Phone
Starting Jan. 30, 2013, only Google Apps for Business, Education, and Government customers can set up new devices with Google Sync. Learn more.

Getting started

Before setting up Google Sync on your Windows Phone or Windows Mobile device, back up your Contacts and Calendars from your phone on your computer before proceeding.

1. Open the Microsoft Exchange ActiveSync application on your device's home screen.
2. Press Set up your device to sync with it.
3. Enter m.google.com as the server address.
4. Ensure that the SSL option is selected.


Google sync windows mobile   Google sync windows mobile server settings

Sign in to your Google account

5. Press Next.
6. Enter your full Google Account email address in the User name field.
7. Enter your Google Account password in the Password field. If you're a 2-step verification user, please use an application-specific password instead.
8. Leave the Domain field empty. If your device requires you to enter a domain name, enter google.
9. Press Next.
10. Check Contacts, Calendar, or Email, depending on which you'd like to sync. (Tasks is not supported and will lead to an error if checked.)
11. Press Finish.


Google sync windows mobile mail  Google sync windows mobile data to sync

12. Press the Sync softkey on the left to synchronize.

Google sync windows mobile

You've now set up Google Sync for your Windows Mobile device.

Tip: If your business, school, or organization uses Google Apps, your administrator will first need to enable Exchange ActiveSync before you can take advantage of this feature.

Set up the "Send Mail As" feature

Enable the "Send Mail As" feature

Gmail and Google Apps users can send mail from a custom "From" address using the web browser on their device or computer.

  1. Sign in to Gmail using your web browser.
  2. Click the gear icon in the upper right, then select Settings.
  3. Select the Accounts tab.
  4. Under Send mail as, click Add another email address you own.
  5. In the 'Email address' field, enter your name and alternate email address.
  6. Use Gmail's servers to send your mail.
  7. Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
  8. Open your other account and either click the link in the message Gmail sent or enter the confirmation code in the Accounts section of your Gmail settings.

For additional info and alternate directions for Google Apps customers, see Sending mail from a different address.

Additionally, Gmail and Google Apps users can send mail from their Windows Phone using a custom "From" address. To enable this feature, do the following:

  1. On your device, go to m.google.com/sync/settings.
  2. Select your device and check Enable "Send Mail As" for this device
"Send Mail As" Frequently Asked Questions
How long does it take to change my Send Mail As address on my device?
By default, it takes up to 24 hours to change the Send Mail As address. If you need to update this sooner, you can manually reset the address. To do this, go to m.google.com/sync/settings on your mobile device, and disable this feature, then enable it again. The new settings will take effect the next time you sync.
I've enabled Send Mail As. Can I send email from multiple Gmail addresses from my device?
You can only use the default "Send mail as" email address that's configured in the Gmail web interface.
For example, if you want to send one email from user@gmail.com, and a second email from matt@solarmora.com from your device, you would first need to change your default email address in your Gmail settings using a web browser. Learn more.
Because (as noted above) changing your Send Mail As address on your device can take up to 24 hours, we recommend that if you need to send mail from multiple email addresses, to use Gmail in your web browser.
I'm using IMAP and not Google Sync. Can I still Send Mail As from my Windows Phone?
This "Send Mail As" feature is for Windows Phone (7.5+) users using Google Sync (Microsoft® Exchange ActiveSync®) to send their email. This Google Sync Send Mail As feature doesn't work for users using IMAP or POP on their device.

Delete Email

Enable "Delete Email As Trash" for this device

With Google Sync for Windows Phone (7.5+), the default setting when you Delete email in your Mail app is that Gmail will archive the message and not delete it. When you Enable "Delete Email As Trash" for this device, pressing Delete in your Mail app will delete that email from your device and send it to your Gmail Trash. To enable this setting, go to m.google.com/sync/settings in your mobile browser.

If you accidentally delete a message that you didn't mean to delete, you can find it by signing in to your Gmail or Google Apps account in a web browser and going to the Trash. By default, the Trash is emptied from Gmail every 30 days.

Next: Set Up Multiple Calendars with Windows Phone

Additional resources