Use the following resources to help your users get started successfully with Google Apps Connector for BlackBerry Enterprise Server.

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User Setup Guide

The User Setup Guide is available in Google Docs format here.

This document includes steps to run Enterprise Activation on a BlackBerry device for use with Google Apps Connector. The Setup Guide is published as a Google Doc that you can customize for your company policies and environment. Copy the contents of the document and modify all text that is colored in pink to match your company information.

This document also includes common user tasks for BlackBerry Enterprise solutions with Google Apps.

Distribute the User Setup Guide if you want your users to provision their own BlackBerry devices for Enterprise Activation with Google Apps.

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User Feature Chart

Download the User Feature Chart as a PDF here.

The User Feature Chart is a PDF file that describes what features are supported for the BlackBerry Enterprise solution using Google Apps. This seven-page guide is designed to show users which features are available, and is appropriate for all users.

Download this guide and distribute it to your users to answer questions about the features of BlackBerry Enterprise solutions with Google Apps.

This document also includes common user tasks for BlackBerry Enterprise solutions with Google Apps.

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Welcome Announcement

When you are announcing Google Apps Connector for BlackBerry Enterprise Server, you can use the following text as a template to let users know what to expect with the new feature:

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Dear [User],

We are now rolling out a BlackBerry Enterprise solution for use with Google Apps. This service will let you can connect to your Google Apps account with your BlackBerry device and use the standard features of the BlackBerry Enterprise Solution with your Google Apps account.

If you are using a BlackBerry device and want to use Enterprise Activation to connect your device with your Google Apps business account, please let us know and we will walk you through the next steps for Enterprise Activation on your device.

Thank you
[Name]

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