Getting the latest release

• If you installed Google App Sync: Updates are checked for and downloaded to your computer automatically.
• If your administrator installed Google Apps Sync: Updates are downloaded to your computer automatically, if your administrator enables automatic updates.
  You can also download the latest version at any time from this Google Apps Sync download page.

• If you have Windows XP: Restart your computer.
• If you have Windows Vista: Restart Microsoft Outlook ®.

To see if you've got the latest version, click the Google Apps Sync icon in the system tray and choose About from the menu.

What's New

Outlook 2013 support!

Google Apps Sync now supports Microsoft Outlook® 2013.

Easily change trace file and PST file locations

By default, Google Apps Sync stores your trace files and Outlook PST files with your local application data in a Google/Google Apps Sync folder (details here). If you want to change these locations, you can now do so using a simple menu command. Just right-click Google Apps Sync in the Windows system tray and choose Modify PST and Log folder path.

What's Fixed

Delegate's calendar events appeared on subscriber's calendar

Issue: Subscribing to receive another user's calendar notifications caused Google Apps Sync to create events for the subscriber even if they weren't invited to the event.

Resolution: Google Apps Sync no longer creates events for subscribers unless the subscriber is themself invited to the event.

What's New

Simplified login when using SSO only

We've improved the login flow for Google Apps Sync users who have enabled Single Sign On (SSO) login to Google Apps, but not Google password login.  The login dialog is simplified (shows only one option for entering a password), and the authentication landing page better redirects users back to the Google Apps Sync application.

Note: You enable or disable SSO vs. password login for individual users by making registry settings on the user's computer. Learn more

What's Fixed

Address book error messages

Issue: Address book errors were being reported for domains that weren't using the Google Apps Global Address List (GAL). These errors were logged with a status code of 0x80041192.

Resolution: This status code is now disabled in the Google Apps Sync interface. Instead, for domains that aren't using the GAL, text appears stating that the service has been disabled by the administrator.  No errors are displayed or sync issues logged.

Delegate profiles were replacing primary user's display name in outgoing email

Issue: In some cases, adding a delegate to your Google Apps profile in Outlook would replace your primary user's display name in outgoing mail.

Resolution: This has been fixed and should no longer occur.

What's Fixed

Sent messages incorrectly appeared as coming from the wrong user

Issue: If you had delegate access to your manager's Gmail account in Google Apps Sync, but sent a message from your own inbox, the message looked like it came from your manager (or whoever you had delegate access to). Your return address was correctly displayed, but your name incorrectly appeared as your manager's.

Resolution: All messages sent from your own inbox now display your correct name in the From field.

What's New

New registry key for hiding the Synchronization Status dialog for new users

You can now prevent the Synchronization Status dialog from opening by default when a new user first launches Google Apps Sync. This only applies the first time the user starts Outlook, after creating their Google Apps profile. You do this by creating a Windows registry key on the user's computer (do this before they create their Google Apps profile).

For details, see Configure options via the registry.

Disabled services are now indicated in the Synchronization Status

If a particular service such as Google Calendar or Google Drive is disabled for your domain, that service is now marked as disabled in the Synchronization Status dialog and Google Apps Sync doesn't try to sync items from that service.

What's Fixed

Error reported when trying to run Google Apps Sync

Issue: In some cases, running Google Apps Sync displayed the error, "Unable to open your default email folders. The information store could not be opened." To use Google Apps Sync, you had to close Outlook and start it again.

Resolution: Several issues that were preventing Google Apps Sync from opening the folders have been fixed, and this error no longer occurs.

Lots of task errors were being logged in the Sync Issues folders

Issue: Some users were seeing consistent task sync errors logged in their Sync Issue folder.

Resolution: We improved how Google Apps Sync handles retryable server errors so you should see fewer of these errors logged in Sync Issues.

What's New

Outlook Tasks now synchronize with Google Apps!

You can use Outlook Tasks to track and manage to-do lists in your Google Apps account. The following information in Outlook Tasks synchronizes with your Gmail Task gadget, and is available from other devices where you access your Google Apps account:

• Tasks, including due dates and reminders
• Task state (whether a task has been marked as completed)
• Top-level task folders sync as separate tasks lists in the Gmail Task gadget.

For details, see:

• Using Outlook Tasks with Google Apps Sync
• Google Apps Tasks vs. Outlook

What's Fixed

Contact sync errors occurred when using Outlook with Solve360

Issue: If you were using the Solve360 CRM client management service from the Google Apps Marketplace with Google Apps Sync, you might have been unable to sync your Contacts with Google Apps.

Resolution: Contacts now sync successfully when using Solve360.