After you delete a user, the user is added to the Recently deleted users list. For a short time (up to five days) you can then restore the deleted account and most or all of the user's data, including email and calendar events. However, note that we can't guarantee full data recovery for deleted users.
When the user account no longer appears in the Recently deleted users list, the user account is fully deleted and can't be restored.
These conditions must be met in order to restore a recently deleted user:
- You must have super administrator privileges.
- The deleted user name must not match an existing group name or another active user's email alias. If it does, you'll see a 'username already exists' error message.
- You can't exceed your maximum number of user licenses. If you try to restore a deleted user when you don't have an available license, you'll see a 'domain is over user limit' error message.
To restore a recently deleted user:
- Sign in to the Google Admin console.
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Click Users.
If you have multiple organizations, stay at the top-level organization. Deleted users lose their organization details and move to the top organization. The deleted users list is therefore available only on the top organizational unit.
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Click the drop-down menu on the right and select Recently deleted users.
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Check the box next to the user you want to restore.
If the user doesn't appear in this list, the account has been fully deleted and can no longer be restored.
Note that you can restore only one user at a time.
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In the new Admin console, click
. In the classic Admin console, click Actions > Undelete.
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If you have multiple organizations, select the organization where you want to assign the user.
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Select the organization to which you assigned the user and select Active users in the drop-down. The restored user account should now be back in this list (or will be shortly).
Note that if a user was suspended at the time the account was deleted, the user will still be suspended after the account is restored. In that case, choose Suspended users in the drop-down.
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