This page describes current limitations and open issues with Google Cloud Connect.

Changes you make directly to the Google document in the cloud don't sync down to the Microsoft® Office documents

Google Cloud Connect currently sync Microsoft Office documents only. If you edit a Microsoft Office document using a cloud-based editor (for example, using the "Edit" button in the preview), a new document will be created. Any changes you make to this cloud-based document will not sync to Microsoft Office using Google Cloud Connect.

Unsupported Microsoft Office features

There are some features in Microsoft Office that Google Cloud Connect currently does not support. When a document includes these unsupported features, Google Cloud Connect might not be able to merge all changes from the server. In this case, Google Cloud Connect will prompt you to choose between your version and the latest version on Google Drive when merging. See unsupported features for more information.

Changes are synced on save only

Unlike Google Drive, where updates to shared documents are instantly reflected to all users, Microsoft Office documents synced via Google Cloud Connect are only synced when someone saves or actively chooses to sync a Microsoft Office document. Users do not see character-by-character changes made by other users in real time, and merge conflicts can result when different users edit the same document component at the same time and then try to sync those changes later.

Some documents look different on the web or can't be previewed on the web at all

When you view your shared Microsoft Office document on the web, it might look different than what you see in Microsoft Office. In some cases, you might not be able to preview the document on the web at all. The document should still sync correctly and look the way you expect whenever it's displayed in Microsoft Office.