Sometimes reading a chat message doesn't deliver the same impact as hearing the message or having a face-to-face conversation. You might therefore want to use voice and video capabilities in your Gmail chat. From within Gmail, you can have an actual voice conversation with someone, or even chat face-to-face over video.
When you video chat in Gmail, you use Google+ Hangouts:
- Google+ users can video chat from Gmail with up to nine other people and the full functionality of Google+ Hangouts.
- If you haven't enabled Google+, users can hold 1:1 video chats with a limited version of Google+ Hangouts.
- If a Google+ user starts a hangout with someone who does not have Google+, or vice versa, both participants will see the 1:1 version of hangouts.
See Make a computer to computer voice or video chat to get started using video chats in Gmail.
The legacy video chat functionality is also available in all locations for a limited time from the drop-down Options menu in the Gmail chat interface. See Video chat in Gmail with Hangouts to learn more about the transition from the legacy version of video chat to Hangouts.
Note that Hangouts in Gmail respect the Google Admin console setting for disabling video chats. If you have video chats disabled, users won’t be able to participate in hangouts or the legacy video chat functionality.To disable hangouts and video chats
- Sign in to the Google Admin console.
- Do one of the following:
- Select the organization where you want to disable video chats.
- In the Additional Services section, uncheck Allow users to place video calls from chat to other chat users.